Shipping information

We ship all our online orders by Signature Required parcel from CourierPost and endeavour to deliver within (1-3 working days Monday to Friday), once your item is ready for shipping, however we are not liable for any delay in delivery. We can only deliver to a physical address, not a PO Box, Hotel, Motel or Care or (c/-) address. Delivery charges will be added to each order and shown as a separate item before you choose to enter your payment details and send the order to be processed.

Should you feel that the Products do not arrive in good condition, please feel free to contact us. Claims for non-delivery must be made within 10 days of order, as tracking beyond this time is not practical. We are not responsible for loss or damage to goods that are delivered to an incorrect address.

Title and Risk
Products are at our risk until delivered to the address given for your purchase. Upon delivery all risk passes to the Customer.
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Need help? Book an appointment with one of our jewellers!

Book and appointment with one of our jewellers

Harry van Heerden

Managing Director & Designer

Michael Ellis

Master Jeweller